Charge-M8 awarded with Trading Standards' 'Buy with Confidence' approval

Charge-M8 has been awarded with the coveted 'Buy with Confidence' approval by Trading Standards as part of its national accreditation scheme.

Julian Smith and Iain Hughes © Charge-M8

Based on Carrington Lane in Sale, the electric car charging specialists are delighted to give their customers peace of mind that they’re working with a business that’s been given the nod by the consumer protection board.

With more than 60 local authorities directly supporting the scheme from Cornwall to Stirling, Buy With Confidence is the only nationally available business approval scheme that’s 100% owned, controlled and run independently by local authority Trading Standards departments.

As part of the process Charge-M8 were vetted by real-life Trading Standards Officers including a full audit of their systems and policies to ensure compliance with consumer law. In addition to this all employees were CRB checked, with their installation engineers undergoing the advanced CRB check as they visit customers homes in person. Underpinning the assessment were telephone interviews with Charge-M8 customers, chosen at random by the Trading Standards assessment team.

Julian Smith, founder and CEO of Charge-M8 said: “We are incredibly proud to receive the Trading Standards recognition as it demonstrates how committed we are as a business to maintaining the highest standards both in terms of our service and customer care.

Trading Standards are the ultimate arbiter of consumer law in the United Kingdom, so we felt this would be an important accreditation to achieve and share with our customers so that they can have confidence when choosing to work with us. What’s also impressive is that this is not simply a one-off inspection. Participating companies like Charge-M8 are monitored through continuous customer feedback and other checks on an on-going basis and that's what makes this scheme so good for the consumer".